| Outreach Library Services chat service offers immediate help through instant messaging. You can chat with us through this control or use our AIM name, outreachlibrary. Hours: Mondays and Wednesdays 2:00 PM–4:00 PM Tuesdays, Thursdays, and Fridays 11:00 AM–1:00 PM Having problems with the chat service? Call us!
(800) 252-1360 ext. 33773
(217) 333-3773 | |
Who can use our chat service?
Chat reference is primarily intended for students registered through Academic Outreach and faculty teaching Outreach courses. If you are not a current Outreach student or faculty member, we're happy to refer you to a service that might be more appropriate.
What is IM and how does it work?
IM stands for "Instant Message," and refers to software like AOL Instant Messenger (AIM) which can be used to have a live conversation with a librarian. To contact us, use the chat box above or send a message from your IM software to our AIM Screen Name (Buddy Name): outreachlibrary. Add us to your Buddy List now!
No IM software?
If you do not wish to download and install Instant Messenger on your computer, you may use a web-based version at AIM Express. This service allows you to create a screen name and to chat, without downloading any software.
